Effective Date: November 1, 2022
WHAT INFORMATION DOES C16 COLLECT?
C16 may collect personally identifiable information from you, which may include your name, email address, telephone number, payment information, shipping and billing address, the products you are interested in and any other information you may provide when you contact us via the “Contact Us” page of our Site. This information is collected and stored electronically when you provide it to us. You may provide personal information to us when you make a purchase via the Site, sign up for our newsletter or contact us via the “Contact Us” page of our Site.
Information about your computer hardware and software is automatically collected by C16 when you use the Site. This information may include your IP address, Internet Service Provider, browser type, device type, type of operating system, domain names, approximate geographic location, referring website addresses and other technical information. We may also automatically collect information about how you interact with the Site, including but not limited to access dates and times, which pages you view, what you click on, your searches on the Site and any other actions you may take on the Site. This information is used by us for our business purposes, including for the operation and improvement of the Site, for technical troubleshooting, to maintain quality of the Site, to provide general statistics regarding use of the Site and for our advertising purposes.
What are cookies? A cookie is a small file containing a string of characters that is sent to your browser or device when you visit a website or use an online service. When you visit the website or use the service again, the cookie allows that website or online service to recognize your browser or device. Cookies may store unique identifiers, user preferences and other information.
Duration of Cookies. We may use “session cookies” or “persistent cookies.” Session cookies are temporary and expire once you close your browser or once you leave our Site. Persistent cookies remain on your device until a pre-defined expiration date or until you or your browser erase them. Persistent cookies may remain for varying durations.
How do I control cookies? Web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to manage and delete cookies, visit www.allaboutcookies.org. Some web browsers provide settings that allow a user to reject cookies or to alert a user when a cookie is placed on the user’s computer, tablet or mobile device. Most mobile devices also offer settings to reject mobile device identifiers. Although users are not required to accept cookies or mobile device identifiers, blocking or rejecting them may prevent access to some features available through the Site.
You may see certain advertisements on other websites because we work with advertising partners to engage in remarketing and retargeting activities. Our advertising partners allow us to
target our messaging to users through demographic, interest-based and contextual means. These partners track your online activities over time and across websites by collecting information through automated means, including through the use of third-party cookies, web server logs and web beacons. They use this information to show you advertisements that may be tailored to your individual interests. The information our advertising partners may collect includes data about
your visits to websites that participate in the relevant advertising networks, such as the pages or advertisements you view and the actions you take on the websites. This process also helps us track the effectiveness of our marketing efforts and to control and limit the frequency of advertisements and other information being displayed to you.
Provided that a company participates in industry-developed programs designed to provide consumers choices about whether to receive targeted advertising, you may opt out of ad network interest-based advertising generally through the Network Advertising Initiative website or by visiting http://www.aboutads.info/choices/ (web-based advertising) or
http://www.aboutads.info/appchoices (for mobile advertising). To learn more, please visit the websites operated by the Network Advertising Initiative and Digital Advertising Alliance at www.networkadvertising.org/choices. Opting out does not mean that you will stop receiving advertisements from us. It means that you still stop receiving advertisements from us that have been targeted to you based on your visits and browsing activity across websites over time.
Choices you make will be specific to a particular browser or device.
We may use the information we collect for any of the following purposes:
to provide the Site to you and to improve the Site;
to provide and improve the products we offer, and to give each user a more consistent and personalized experience when interacting with us;
to provide you with information about our products that we think may be of interest to you and to determine the effectiveness of our marketing efforts and to control and limit the frequency of advertisements and other information being displayed to you;
for customer service, security, to detect fraud or illegal activities, to enforce our legal rights and for archival and backup purposes;
to fulfil your requests, such as those related to ordering and payment;
to evaluate candidates for employment; and
to communicate with you.
We share your personal information with our service providers so they can perform the functions for which we engage them. For example, we may use third parties to host the Site or assist us in providing functionality on the Site such as the C16 careers page, provide data analytics on the Site, send out email updates about the Site and our products and to process payments.
We also may share information that we collect from users as needed to enforce our rights, protect our property or protect the rights, property or safety of others, or as needed to support external auditing, compliance and corporate governance functions. We will disclose personal information as we deem necessary to respond to a subpoena, regulation, binding order of a data protection agency, legal process, governmental request or other legal or regulatory process. We may also share personal information as required to pursue available remedies or limit damages we may sustain.
We may transfer or assign information, including your personal information, in connection with a merger, acquisition, reorganization, liquidation, change in control or other sale by or of us or any affiliated entity (in each case whether in whole or in part).
C16 uses reasonable security measures designed to protect the Site from unauthorized intrusion and the date we collect from unauthorized alteration, acquisition or misuse. However, please note that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure and we cannot guarantee the security of the information we hold about you.
Under California Civil Code Section 1798.83, also known as California’s “Shine the Light” law, California residents with whom we have an established business relationship are entitled to request and receive, free of charge, once per calendar year, information about certain personal information we shared, if any, with other businesses for their own direct marketing uses in the previous calendar year. To request a copy, please contact us at the email provided in the “How to Contact Us” section, below. Please be aware that not all information sharing is covered by the “Shine the Light” law requirements and only information on covered sharing will be included in our response.
Under Nevada law, C16 does not sell your personal information. However, if you are a Nevada resident, you may submit a request that we not sell any personal information we have collected about you by contacting us as set forth below.
Our Site does not currently take any action when it receives a Do Not Track request. Do Not Track is a privacy preference that you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For details, including how to turn on Do Not Track, visit www.donottrack.us.
We do not knowingly collect or maintain personal information from any person under the age of 13. No parts of our Site are directed to or designed to attract anyone under the age of 13.